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Terms and Conditions

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Disclaimer

Actual colors may vary. I strive to ensure that our photos are as true to color as possible. However, due to photographic lighting and the inconsistencies of various monitor settings, the color you see may not perfectly match the product's true color.

Please note that all our leather chaps are custom-made, and as part of the creative process, I exercise artistic freedom to ensure the best fit and design for your unique needs. By placing an order, you acknowledge and accept that slight variations may occur in the final product's appearance due to the handcrafted nature of our work.

Terms and Conditions

  1. Custom Orders
    All our leather chaps are handcrafted and made-to-order. Due to the personalized nature of these items, custom orders are non-refundable. Upon receipt of final product, the Customer has 30 days to try the product on, ride in the chaps or wear the belt and express any concerns to me. I reserve the right to rectify any issues within reason, at my own discretion. 

  2. Measurements and Fit
    It is the customer’s responsibility to provide accurate measurements. While we take great care to create the best fit possible, minor adjustments may be needed once you receive your chaps. If I am measuring you personally, it ensure accurate measurements, provided that your body has not changed resulting in adverse fit. 

  3. Artistic Freedom
    By purchasing from Feather Leather Co., you agree to allow us artistic discretion in design choices. This ensures a final product that aligns with our quality standards, craftsmanship, and vision.

  4. Color Variations
    As outlined in the disclaimer, actual colors may vary due to photographic lighting and monitor settings.

  5. Turnaround Time
    Custom orders typically take 8-16 weeks to complete. Shipping times will depend on the selected method and destination. I will keep you informed of the status of your order, but delays may occur due to unforeseen circumstances.

  6. Care Instructions
    Proper care and maintenance of your leather chaps and belt are essential for their longevity. I am not responsible for damage resulting from improper care or use.

  7. Liability
    Feather Leather Co. is not liable for any injuries, accidents, or damages arising from the use of our products.

  8. Communication and Customization
    Clear and timely communication is essential during the customization process. While I do my best to accommodate requests, changes after the order has been started may not always be possible or may incur additional fees.

  9. Payment Policy
    Typically a 50% deposit is required to begin work on custom orders. The remaining balance is due before the item ships. I accept paypal, venmo, cashapp and check.

  10. Returns and Exchanges
    Due to the handcrafted and personalized nature of our products, returns and exchanges are not accepted. However, if there is an issue with your order, please contact me within 30 days of receipt so that I may address it promptly.

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By placing an order with Feather Leather Co., you agree to these terms and conditions. Thank you for supporting my handcrafted work!

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© 2023 by Feather Leather Co.

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